Data Privacy & Protection

Privacy Policy – How 903ph Protects Your Personal Data

Your privacy matters at 903ph. This policy explains exactly what personal information we collect, why we collect it, how it is used, and what rights you have as a player registered on the platform. We've written it to be as plain and readable as possible — because you deserve to actually understand it.

Last Updated: June 2025
Encrypted
Not Sold
Your Rights
PH Law
Privacy at a Glance

What This Privacy Policy Covers

Before reading the full document, here's a quick overview of the key areas this policy addresses for every 903ph player.

What We Collect

903ph collects registration details, transaction records, device information, and gameplay activity. Everything collected has a specific, lawful purpose — and we don't gather data we don't need.

How We Use It

Your data is used to operate your account, process transactions, personalise your experience, and meet our legal obligations. It is never sold to third-party marketers without your explicit consent.

Who We Share It With

Data may be shared with payment processors, identity verification providers, and regulatory authorities where legally required. All third parties are contractually bound to handle your data securely.

How We Protect It

903ph uses industry-standard encryption, secure servers, and strict internal access controls to protect your personal information from unauthorised access, loss, or misuse.

Your Rights

As a Philippine resident, you have rights under the Data Privacy Act of 2012 (Republic Act 10173) — including the right to access, correct, and request deletion of your personal data held by 903ph.

Cookies & Tracking

903ph uses cookies to improve platform performance and personalise your experience. You can manage cookie preferences through your browser settings at any time.

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Our Commitment

Privacy Is Not an Afterthought at 903ph

When you sign up at 903ph and share your personal details, you're placing trust in the platform. That's not something we take lightly. From the moment you register, every piece of data you provide is treated with care, stored securely, and used only for the purposes described in this policy.

The Philippines has some of the most important data protection laws in Southeast Asia — the Data Privacy Act of 2012 sets out clear obligations for organisations that handle personal information. 903ph complies fully with this legislation and has appointed a Data Protection Officer (DPO) responsible for ensuring ongoing compliance across all platform operations.

This Privacy Policy applies to all personal data collected through the 903ph website, mobile site, and any associated services. By registering and using 903ph, you acknowledge that you have read and understood this policy. If you have concerns about any aspect of how your data is handled, our support team and DPO are always reachable.

For data privacy concerns, contact our Data Protection Officer at privacy@903ph.app. We respond to all data-related requests within 15 business days.

Contents
1 Who We Are

903ph is an online gaming platform operating under a valid gaming licence, serving players in the Philippines. The platform is accessible at https://903ph.app and offers a range of gaming products including slots, card games, bingo, virtual sports, and jackpot titles.

For the purposes of this Privacy Policy, 903ph acts as the data controller — meaning we determine the purposes and means by which your personal data is processed. Our Data Protection Officer oversees all privacy-related matters and can be contacted directly at privacy@903ph.app.

2 Data We Collect

903ph collects personal information in the following categories. We only collect what is necessary for the purposes listed in Section 3.

Category Examples How Collected
Identity Data Full name, date of birth, government ID details Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account updates
Financial Data GCash/Maya account reference, bank details, transaction history Payment processing, withdrawal requests
Technical Data IP address, browser type, device model, OS version Automatic collection on login/access
Usage Data Games played, session duration, bet history, page visits Platform activity logging
Communication Data Live chat logs, email correspondence, support tickets Customer support interactions

903ph does not store full card numbers. Payment card transactions are processed by PCI-DSS compliant third-party payment processors, and only tokenised references are retained on our systems.

3 How We Use Your Data

The personal data collected by 903ph is used for the following purposes:

  • Account management — Creating, verifying, and maintaining your 903ph player account.
  • Transaction processing — Handling deposits, withdrawals, and bonus credits in Philippine Peso (₱).
  • Identity verification (KYC) — Confirming your age and identity as required by our gaming licence and Philippine law.
  • Fraud prevention and security — Detecting and investigating suspicious account activity, unauthorised access, or potential money laundering.
  • Platform improvement — Analysing usage patterns to enhance game performance, interface design, and overall user experience on 903ph.
  • Responsible gaming — Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate tools or interventions.
  • Customer support — Responding to your queries, complaints, and account-related requests.
  • Marketing communications — Sending you relevant promotional offers and updates, only where you have given consent or where a legitimate interest applies. You can opt out at any time.
  • Regulatory compliance — Meeting our reporting obligations to relevant Philippine gaming and financial authorities.
4 Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act 10173), 903ph processes your personal data on the following legal grounds:

  • Contract performance — Processing necessary to fulfil our obligations as your gaming service provider, including account management and transaction processing.
  • Legal obligation — Processing required to comply with Philippine laws, including anti-money laundering regulations, gaming licence conditions, and tax reporting requirements.
  • Legitimate interests — Processing for fraud detection, platform security, and service improvement, where these interests are not overridden by your privacy rights.
  • Consent — Processing for direct marketing purposes, where your explicit consent has been obtained. This consent can be withdrawn at any time without affecting other processing activities.
5 Sharing Your Data

903ph does not sell your personal data to third parties. We may share your information with the following categories of recipients under strict contractual obligations:

  • Payment processors — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partner banks, and card processing providers, solely for the purpose of processing financial transactions.
  • Identity verification providers — Third-party KYC service providers who assist in verifying player identity and age as required by our licence.
  • Technology service providers — Cloud hosting, cybersecurity, analytics, and platform infrastructure providers who process data on our behalf under data processing agreements.
  • Regulatory and legal authorities — Philippine gaming regulators, anti-money laundering authorities, tax authorities, and law enforcement agencies, where legally required or where we are compelled by a valid court order.
  • Game software providers — In limited cases, game operators or providers may receive aggregated, non-personally identifiable usage data to support game performance and compliance auditing.

All third-party recipients are required to handle your data securely and use it only for the specific purpose for which it was shared. 903ph does not authorise any third party to use your data for their own independent marketing or commercial purposes.

6 Data Retention

903ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our licensing obligations. The general retention periods we apply are as follows:

  • Account and identity data — Retained for a minimum of five years after account closure, as required by Philippine anti-money laundering regulations.
  • Transaction records — Retained for a minimum of five years in accordance with financial record-keeping obligations.
  • Customer support communications — Retained for up to three years from the date of the last communication.
  • Technical and usage data — Retained for up to 24 months for platform security and performance analysis purposes.
  • Marketing preferences — Retained until you withdraw consent or request deletion.

Once the applicable retention period has expired, data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

7 Security Measures

903ph implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

  • SSL/TLS encryption for all data transmitted between your device and the 903ph platform
  • Encrypted storage of sensitive personal and financial data at rest
  • Role-based access controls limiting staff access to personal data on a need-to-know basis
  • Regular security audits and penetration testing conducted by independent third parties
  • Two-factor authentication options available for player accounts
  • Continuous monitoring systems to detect and respond to potential security incidents

While 903ph takes every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, 903ph will notify affected players and the relevant Philippine data protection authority in accordance with applicable law.

Protect your own account: Use a strong, unique password for 903ph. Never share your login credentials with anyone. 903ph will never ask for your password via email, live chat, or phone.

8 Cookies & Tracking Technologies

903ph uses cookies and similar tracking technologies to improve platform performance and deliver a more personalised experience. The types of cookies we use include:

  • Essential cookies — Necessary for the platform to function. These cannot be disabled as they are required for login sessions, security, and core functionality.
  • Performance cookies — Collect anonymous data about how players use 903ph, helping us identify areas for improvement. No personally identifiable information is included.
  • Functional cookies — Remember your preferences such as language settings and game lobby layout to provide a more consistent experience.
  • Analytics cookies — Used to understand aggregate player behaviour on the platform. Data is processed in anonymised form and used solely for internal platform improvement.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some features on 903ph. Essential cookies cannot be disabled without impacting your ability to use the platform.

9 Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by 903ph:

Right to Access

You may request a copy of the personal data 903ph holds about you, along with information about how it is being used.

Right to Correction

If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, subject to certain conditions.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another controller where technically feasible.

Right to Complain

If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, submit a written request to privacy@903ph.app. 903ph will respond within 15 business days. We may need to verify your identity before processing your request.

10 Children and Minors

903ph does not knowingly collect personal data from individuals under the age of 21. The platform is strictly intended for adults, and registration requires confirmation that you meet the minimum age requirement.

If 903ph becomes aware that personal data has been collected from a minor without appropriate parental or guardian consent, that data will be deleted as soon as reasonably practicable, and the associated account will be closed. If you believe a minor has registered on 903ph, please contact our support team immediately at support@903ph.app.

11 Third-Party Links

The 903ph platform does not contain links to external third-party websites. All navigation on the platform stays within the 903ph domain. This Privacy Policy applies exclusively to data collected and processed by 903ph through its own platform and services.

If you access 903ph through a third-party platform, app store, or promotional channel, those third parties operate under their own privacy policies, for which 903ph bears no responsibility.

12 Updates to This Policy

903ph may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, registered players will be notified via email or an in-platform notification. The "Last Updated" date at the top of this page will always reflect the most current version.

We encourage you to review this policy periodically. Your continued use of 903ph after any updates constitutes acceptance of the revised policy. If you do not agree with changes to the policy, you may close your account by contacting the support team.

13 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 903ph handles your personal data, you can reach us through the following channels:

  • General support: support@903ph.app (available 24/7 via live chat and email)
  • Data Privacy Officer: privacy@903ph.app (for formal data access, correction, or deletion requests)

We aim to respond to all privacy-related communications within 15 business days. For urgent account security concerns, please use the live chat function on the platform for the fastest response.

903ph
Your Data, Your Control

Managing Your Personal Information at 903ph

One thing that often gets overlooked in privacy policies is the practical side — how do you actually exercise your rights? At 903ph, it's straightforward. If you want to see the data we hold about you, update something that's changed, or ask us to delete information that's no longer needed, you just send a request to privacy@903ph.app.

The team handles every data request personally — there's no automated system sending generic responses. We'll verify your identity, pull the relevant information, and get back to you within 15 business days. For most common requests like updating your contact number or email address, you can also do this directly from your 903ph account settings without needing to contact us at all.

If you've opted in to marketing communications from 903ph and decide you'd rather not receive them, unsubscribing is easy — there's an opt-out link in every email, or you can adjust your preferences through account settings. Opting out of marketing does not affect any other service we provide to you.

Quick tip: Keep your account details up to date — especially your mobile number and email address. These are used for important security notifications and withdrawal verifications at 903ph.

903ph
Philippine Law & Compliance

How 903ph Meets Philippine Data Privacy Standards

The Data Privacy Act of 2012 — Republic Act 10173 — is the cornerstone of personal data protection in the Philippines. It establishes the rights of data subjects, the obligations of organisations that process personal data, and the role of the National Privacy Commission (NPC) as the supervising authority. 903ph takes compliance with this legislation seriously.

Beyond legal compliance, 903ph also follows its gaming licence conditions, which include specific requirements around player data handling, KYC (Know Your Customer) verification, and anti-money laundering record keeping. These requirements shape many of the data collection and retention practices described in this policy.

If you believe that 903ph has failed to handle your data in accordance with the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission. The NPC provides formal channels for data subjects to raise concerns about how organisations process their personal information in the Philippines.

Ready to Play with Confidence?

Your Privacy Is Protected at 903ph — Time to Play

Now that you know how 903ph handles your data, you can play with complete peace of mind. Register today and join hundreds of thousands of Filipino players enjoying fair games and secure transactions every day.

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Must be 21 years or older. Please play responsibly. See our Responsible Gaming page for tools and support.